Article ID: 131613
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
This article was previously published under Q131613
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you use a U.S. Robotics Sportster 28.8 modem in Windows, it may begin to lose characters per second or bits per second after long use.
CAUSE
U.S. Robotics has confirmed that Sportster 28.8 modems with a firmware revision prior to 4/18/95 can experience this problem. The problem affects internal, external, and PCMCIA modems.
RESOLUTION
To resolve this problem, obtain a firmware revision dated 4/18/95 or later from U.S. Robotics.
NOTE: You can order an updated firmware revision by calling (847) 982-5151. Make sure to have the UPC bar code and serial number of the modem available.
Additional query words: HWMODCON HWPCMCIA usr usrobotics
Keywords: kbdialup kbhardware kbprb KB131613
