Problems Accessing Modem Using QuickLink-II
PSS ID Number: Q131140 Article last modified on 12-12-1997
WINDOWS
====================================================================== WINDOWS kbusage
| The information in this article applies to: |
| - Microsoft Money version 3.0 - Microsoft Bob version 1.0 - Microsoft Works for Windows, version 3.0 |
SYMPTOMS
If you use QuickLink-II, the Windows default communication driver may be replaced. Using the QuickLink RHSICOMM.DRV driver in place of the Windows COMM.DRV driver may cause several problems including the following error message:
Your modem is turned off, improperly configured, or in use by another application. Press F1 for more information.
RESOLUTION
To cancel (disable) QuickLink-II and use the Windows COMM.DRV driver instead, do the following:
Open the SYSTEM.INI file in a text editor such as Notepad.
Disable the RHSICOMM.DRV driver in the [BOOT] section by adding a semicolon (;) to the line that reads
COMM.DRV=RHSICOMM.DRV
so that it reads:
;COMM.DRV=RHSICOMM.DRV
To re-enable the Windows COMM.DRV driver in the [BOOT] section, add a line in that section that reads:
COMM.DRV=COMM.DRV
There may be an additional line in the [BOOT] section that reads:
COMM_DRV_OLD=comm.drv
Add a semicolon in front of this line so that it reads:
;COMM_DRV_OLD-comm.drv
Save the changes, exit Windows, and restart your computer.
MORE INFORMATION
QuickLink-II is made by Smith Micro, Inc. and is packaged by various modem manufacturers with their modems. If you have questions regarding this product, contact the maker of your modem.
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.
KBCategory: kbusage KBSubcategory: kbonline
Additional query words: w_money 3.0 w_bob quick link 2 w_works
Keywords : kbonline Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.
