Article ID: 130581
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Office 95 Standard Edition
- Microsoft Access 97 Standard Edition
- Microsoft Access 95 Standard Edition
- Microsoft Excel 97 Standard Edition
- Microsoft Excel 95 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft PowerPoint 95 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft Word 95 Standard Edition
This article was previously published under Q130581
SYMPTOMS
When Setup is run on a workstation by connecting to a remote server, you may get the error
where the server path is \\Server\Office 95\Setup.exe. This message is followed by another error:
CAUSE
The error occurs because Setup is a 16-bit program and cannot recognize a path that includes spaces. The share name can be up to twelve characters in length, but cannot include any spaces or special characters (such as "/", "\", "?", or "*").
WORKAROUND
To work around this problem, use either of the following methods.
Method 1
Change the name of the shared folder on the source machine so that it follows the rules listed above. For example, change:
\\Server\Office 95
-to-
\\Server\Office95
Method 2
On the Start-Run command line, type
"\\server\office 95\acmsetup.exe" /t "\\server\office 95\setup.stf"
where "\server\office 95\setup.stf" is the location of the Setup.stf file. Note the above line should be entered on a single line with a space between Office and 95. Note also that the quotation marks are necessary.
This method works because the Acmsetup.exe program does not have the same limitations as Setup.exe when you use a long file names.
Additional query words: 95 off97 Long Filename 8.00
Keywords: KB130581
