Article ID: 129426
Article Last Modified on 10/22/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q129426
SYMPTOMS
One of the following error messages appears when you use a MultiTech MT2834 modem with the Windows for Workgroups 3.11 Remote Access Service (RAS) software:
-or-
NOTE: You may see a different response string other than the two noted above.
This error message appears if you have enabled callback for the account used to dial-in to the RAS server. If you connect to the RAS server without callback enabled, no error messages appear.
Increasing the CALLBACKTIME parameter in MODEM.INF does not solve the problem.
WORKAROUND
To work around this problem, do not enable callback for your RAS account if you are using a MultiTech MT2834 modem. If you need to have callback enabled, use a different modem, or use Windows NT 3.5 RAS as your RAS client software.
Additional query words: 3.11 prodnt
Keywords: KB129426
