GP Fault Running MS Office Products on Intergraph TD Computers
PSS ID Number: Q129215 Article last modified on 04-21-1995
3.50
WINDOWS
| The information in this article applies to: |
| - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 |
SYMPTOMS
Microsoft Office products such as Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Access fail with a general protection (GP) fault when run on an Intergraph TD series computer.
CAUSE
This problem occurs if the default printer is set to Iplot.
RESOLUTION
To correct this problem, do one of the following:
- Contact Intergraph Technical Support for a fix at (214) 669-9680.
- Connect to the Intergraph Corporation FTP server (ftp.Intergraph.com) and download TPD.EXE. Extract the file and use the new driver for the plotter.
- Set the default printer to one of the standard printer (such as an HP IIIsi printer).
The Intergraph products discussed here are manufactured by Intergraph Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.
KBCategory: kb3rdparty kbprint KBSubcategory: ntdriver ntprint Additional reference words: 3.50 vdm error prodnt ============================================================================= Copyright Microsoft Corporation 1995.
