Article ID: 128613
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.0 Standard Edition
This article was previously published under Q128613
SYMPTOMS
When you use the Remote Control Applet (WUSER.EXE) to remotely control a 16- bit Windows client, the following error appears:
This GP-fault occurs when the client workstation has Compaq Qvision Windows driver CPQLQV04.DRV and is using 640x480 16 colors 16 dot fonts.
WORKAROUND
Change the Qvision driver resolution from 16 colors to 256 colors or use the Standard VGA driver instead of the Qvision driver.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.0. This problem was corrected in Systems Management Server version 1.1.
Additional query words: prodsms sms
Keywords: kb3rdparty kbarttypeinf kbnetwork KB128613
