Knowledge Base

You receive a "The user connected to port <port> has been disconnected" event message in Windows NT 3.5

Article ID: 128448

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Windows NT Workstation 3.5
Microsoft Windows NT Server 3.5

This article was previously published under Q128448

SYMPTOMS

After you connect from a Remote Access Service (RAS) client to a RAS Server in Windows NT version 3.5 and perform file transfer using the TCP/IP protocol in heavy network traffic, the following event may appear in the Event Viewer of the RAS Server:

Event ID: 20013
Source: Remote Access
Type: Error
Description: The user connected to port <port> has been disconnected due to a fatal network error on the local network.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt nbt

Keywords: KB128448

Microsoft KB Archive/128448

You receive a "The user connected to port <port> has been disconnected" event message in Windows NT 3.5

SYMPTOMS

STATUS