Article ID: 128219
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.2
This article was previously published under Q128219
SYMPTOMS
If more than one nickname is present for a PROFS user, the user's details from the global address list (GAL) in Microsoft Mail for Windows may display incorrect information. If you check the PROFS gateway list or the external postoffice list in the Administrator's program (ADMIN.EXE), the details are displayed correctly. Also, if you check the Microsoft Mail for PC Networks, MS-DOS workstation, the details are displayed correctly from the network list, the PROFS list, and the GAL. The problem only occurs with the Windows client.
CAUSE
The problem occurs after you import a PROFS text file containing multiple nicknames pointing to the same userid. For example, a nickname would be an individual employee, and the userid would be an assistant. This import file contains "A" type of records pointing to one 10/10/10 address, and all of these contain the same mailbox name.
After you run Rebuild to build the GAL, launch the Windows client. Select a nickname from the GAL in the Windows client, and get details. The alias information is correct, but the userid of another user in the import text file.
STATUS
Microsoft has confirmed this to be a problem in version 3.2a of Microsoft Mail for PC Networks. This problem was corrected in MSSFS.DLL version 3.2.4083. If you do not have version 3.2.4083 (or later), you can find MSSFS.EXE, a self-extracting file, on the following services:
- Microsoft's World Wide Web Site on the Internet
On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile MSSFS.EXE, and click GO!
Open the article, and click the button to download the file. - Internet (anonymous FTP)
ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get MSSFS.EXE - The Microsoft Network
On the Edit menu, click Go To, and then click Other Location.
Type mssupport.
Double-click the MS Software Library icon.
Find the appropriate product area.
Locate and Download MSSFS.EXE.
For additional information about downloading, please see the following article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Additional query words: 3.20a
Keywords: KB128219
