Microsoft KB Archive/128218

Microsoft Knowledge Base

Using Remote Mail on The Microsoft Network

Last reviewed: October 7, 1997
Article ID: Q128218

The information in this article applies to:

• The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY

By default, when you sign in to MSN, The Microsoft Network, your e-mail messages are downloaded to your computer. After the messages are downloaded, they are deleted from the MSN mail server.

You may not want to download all of your messages or you may want to leave copies of the messages on the MSN mail server. You can use Remote Mail to see the messages that are waiting before they are downloaded to your computer. You can then choose to download messages, download copies of messages, or delete messages.

MORE INFORMATION

To use Remote Mail, you first need to configure MSN so that your messages are not automatically downloaded when you sign in. To do so, follow these steps:

1. Start Microsoft Exchange or Microsoft Outlook.
2. On the Tools menu, click Services.
3. In the "The following Information Services are set up in this profile" box, click The Microsoft Network Online Service.
4. Click Properties.
5. On the Transport tab, click the "Download mail when e-mail starts up from MSN" check box to clear it.
6. Click OK.

If you are using Microsoft Exchange, follow these steps:

1. On the Tools menu, click Remote Mail.
2. On the Tools menu, click Update Headers.
3. Click one of the messages you want to retrieve.

4. On the Remote menu, click one of the following items:

       - Mark To Retrieve (copies the message to your computer and deletes
         the message from the MSN mail server).

       - Mark To Retrieve A Copy (retains a copy of the message on the MSN
         Mail server).

       - Mark To Delete (deletes the message without copying it to your
         computer).

5. Repeat steps 3-4 until all of the messages you want to retrieve are marked.
6. On the Tools menu, click Transfer Mail

If you are using Outlook, follow these steps:

1. On the Tools menu, click Remote Mail, and then click Connect.
2. Click The Microsoft Network, and then click Next.
3. Click Do Only The Following, and then click "Retrieve new message headers via The Microsoft Network."
4. Click Finish.
5. If you are prompted to sign in to MSN, do so.
6. Click each message you want to retrieve.

7. On the Remote menu, click one of the following items:

       - Mark To Retrieve (copies the message to your computer and deletes
         the message from the MSN mail server).

       - Mark To Retrieve A Copy (retains a copy of the message on the MSN
         Mail server).

       - Mark To Delete (deletes the message without copying it to your
         computer).

8. Repeat steps 6-7 until all of the messages you want to retrieve are marked.
9. On the Tools menu, click Remote Mail, and then click Connect.
10. Click The Microsoft Network, and then click Next.
11. Click Do Only The Following, and then click "Retrieve new message headers via The Microsoft Network."
12. Make sure that each message to be retrieved or copied is checked, and then click Finish.

REFERENCES

For more information about previewing messages, see the Previewing Messages topic in The Microsoft Network online Help.

Additional query words: 1.00 1.05 1.20 1.30 2.00 2.50 msn Keywords : msnmail kbusage kbusage Version : 1.0 1.05 1.2 1.3 2.0 2.5 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: October 7, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.