HTML Document Appears Blank After Opening |
Q126042
The information in this article applies to:
- Microsoft Internet Assistant for Word, versions 1.0, 1.0z
- Microsoft Word for Windows, versions 6.0a, 6.0c
SYMPTOMS
When you open an HTML document, it converts to an empty document.
CAUSE
Case 1: The Startup-Path statement in the [Microsoft Word] section of the WINWORD6.INI file includes a trailing backslash (\) at the end of the path, or the Startup-Path statement is not in the WINWORD6.INI file. For example:
Startup-Path=c:\msoffice\winword\startup\
Case 2: The command line for Word contains an /a switch. For example:
C:\WINWORD\WINWORD.EXE /a
The /a switch is use to start Word without any templates or add- ins.
Case 3: The shareware product WordWare installs an AutoOpen macro in Normal.dot that causes an HTML document to open as a blank document.
STATUS
Microsoft has confirmed this to be a problem in Internet Assistant for Word for Windows versions 1.0, and 1.0z. This problem was corrected in Internet Assistant version 2.0 for Word for Windows 95.
RESOLUTION
Case 1: Edit the WINWORD6.INI file, and remove the trailing backslash or add the correct statement so that the Startup-Path statement looks like this:
Startup-Path=c:\msoffice\winword\startup
Case 2: Remove the /a switch from the command line.
Case 3: Use the Organizer to rename the AutoOpen macro.
Additional query words: iaword winword Internet ia word6 assistant blank empty gone nothing auto open
Keywords : kbwdinternet
Issue type :
Technology :
Last Reviewed: November 4, 2000 |
