Article ID: 124874
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q124874
SYMPTOMS
When you run Performance Monitor remotely on an NCR 3360 two-processor computer with a 3Com 3C529 network interface card (NIC), and Performance Monitor is using default counters for all instances of NBF Bindings, Logical Disks, Physical Disks, Network Segments, and Processors, the following STOP message appears on the NEC 3360:
Offset = 0x08f4
IRQL_NOT_LESS_OR_EQUAL (0xA)
1 - memory referenced
2 - IRQL
3 - value 0 = read operation, 1 = write operation
4 - address which referenced memory
An attempt was made to touch pagable memory at a process internal
request level (IRQL) too high. This is usually caused by drivers
using improper addresses.
If kernel debugger is available get stack backtrace.
0: kd> dd kibugcheckdata
80195070 0000000a 00000006 00000002 00000000
80195080 fa0e08f4 e1004000 fcd61ab0 00000000
80195090 00100001 00000000 80195098 80195098
801950a0 00008000 00001000 fcd689a8 fcd68000
801950b0 00000160 00000f28 0000000b 0000017c
801950c0 00000070 00000071 00000069 000001d5
801950d0 00000000 00000000 00000000 00000000
801950e0 00000000 00000000 80131f20 00000000
0: kd> k
KD: Unable to load debug information for 0x18246c8b
KD: unloading "0x18246c8b" (deferred)
ChildEBP RetAddr
8019efec 8012af5b NT!_DbgBreakPoint
8019f158 8013d516 NT!_KeBugCheckEx+0x1a5
8019f158 fa0e08f4 NT!_KiTrap0E+0x25e
8019f218 fa0e0840 NDIS!MiniportSendLoopback+0x6e
8019f244 fa0e068d NDIS!MiniportStartSends+0x51
8019f260 fa0e7bcd NDIS!MiniportProcessDeferred+0x4f
8019f264 fa0d11b8 NDIS!_NdisMSendResourcesAvailable+0x19
8019f27c fa0e0799 elnk3!_Elnk3IsrDpc+0xd0
8019f294 8013958a NDIS!_NdisMDpc+0x39
fa0e0760 18246c8b NT!_KiIdleLoop+0x8e
0: kd> !trap 8019f174 \\ From kv
eax=00000000 ebx=fcd405b8 ecx=00000000 edx=00000000 esi=fcd33450
edi=fcd33450
eip=fa0e08f4 esp=8019f1e8 ebp=8019f218 iopl=0 nv up ei pl zr na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
ErrCode = 00000000
fa0e08f4 f6400605 test byte ptr [eax+0x6],0x5
0: kd> u NDIS!MiniportSendLoopback+0x6e
NDIS!MiniportSendLoopback+0x6e:
fa0e08f4 f6400605 test byte ptr [eax+0x6],0x5
fa0e08f8 0f84be0a0000 je NDIS!_NdisMDpc_0020+0x254 (fa0e13bc)
fa0e08fe 8b780c mov edi,[eax+0xc]
fa0e0901 8b83e8000000 mov eax,[ebx+0xe8]
fa0e0907 85c0 test eax,eax
fa0e0909 0f85c10a0000 jne NDIS!_NdisMDpc_0020+0x268 (fa0e13d0)
fa0e090f f683bc01000008 test byte ptr [ebx+0x1bc],0x8
fa0e0916 0f857c0b0000 jne NDIS!_NdisMDpc_0020+0x330 (fa0e1498)
CAUSE
NDIS.SYS is dequeuing NDIS send packets out of order.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
The 3C529 NIC is manufactured by 3Com, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: adapter 3.50 prodnt blue screen trap 0x0a
Keywords: KB124874
