Article ID: 124592
Article Last Modified on 10/6/2003
APPLIES TO
- Microsoft Works 2.0 Standard Edition
- Microsoft Works 2.0a
- Microsoft Works 3.0 Standard Edition
- Microsoft Works 3.0a
- Microsoft Works 3.0b
This article was previously published under Q124592
SYMPTOMS
In Works 3.0, a general protection (GP) fault may occur in module MSWORKS.EXE when you format cells or fields as dates or when you insert a long date placeholder, *longdate*, in the Word Processor module. In Works 2.0, in addition to the Word Processor symptom mentioned above, entering non-date information in the Spreadsheet or Database List will cause a GP fault.
CAUSE
This problem is caused by a trailing quotation mark in the "sLongDate=" line of the WIN.INI file. The line may look like this:
sLongDate=dddd, MMMM dd, yyyy'
Instead, the sLongDate line should read:
sLongDate=dddd, MMMM dd, yyyy
NOTE: The "sLongDate=" line may vary. For example, the line may contain other quotation marks that are not at the end of the line. These quotation marks can be left; only the quotation mark at the end of the line must be removed.
RESOLUTION
Use the following steps to remove the quotation mark in the WIN.INI file:
- Open the WIN.INI file in a text editor, such as Notepad.
- Find the sLongDate line.
- Delete the quotation mark from the end of the line.
- Save the changes to the WIN.INI file, and exit the text editor.
- Restart Windows for the change in the WIN.INI file to take effect.
The GP fault will no longer occur when you insert the long date placeholder in Word Processor or when you format cells for dates in Spreadsheet or Database. In Works 2.0, non-date entries will no longer cause a GP fault.
MORE INFORMATION
For more information about GP faults occurring when you enter dates, query on the following article:
113406 GP Fault in Works Spreadsheet/Database When Entering Date
Additional query words: 2.00 2.00a w_works time date number gpf errmsg err msg error message stack fault
Keywords: KB124592
