Knowledge Base

Windows NT Help Err Msg: Cannot Open Help File

Article ID: 124294

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Windows NT Workstation 3.5

This article was previously published under Q124294

SYMPTOMS

When you run Windows NT Help, choose Additional Networking Services for Windows NT Server, and choose any one of the following topic buttons

Gateway Services for NetWare
Services for Macintosh
Remoteboot Service
Network Client Administrator

the following Windows Help error message appears:

Cannot open Help file.

CAUSE

These Help topics are only available in Windows NT Server version 3.5 Help.

WORKAROUND

To make these Help topics available in Windows NT Workstation Help, manually expand the help files from the Windows NT Server installation media to the %SYSTEMROOT%\SYSTEM32 directory. The following table lists the help files you need to expand:

   Help file name                 Source file   Expanded file
   ----------------------------------------------------------
   Gateway Services for NetWare   NWDOCGW.HL_   NWDOCGW.HLP
   Services for Macintosh         SFMMGR.HL_    SFMMGR.HLP
   Remoteboot Service             RPLMGR.HL_    RPLMGR.HLP
   Network Client Administrator   NCADMIN.HL_   NCADMIN.HLP

STATUS

Microsoft has confirmed this to be a problem in Windows NT Workstation version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: rpl prodnt sfm gsnw

Keywords: KB124294

Microsoft KB Archive/124294

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