Article ID: 122796
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q122796
3.50
WINDOWS
kb3rdparty
SYMPTOMS
When you install Windows NT version 3.5 on a Gateway 2000 P5-60 (with hardware components on the PCI bus), the computer may stop responding (hang), or the following error message may appear when several files in the graphical portion of Setup run:
RESOLUTION
To correct this problem:
- Verify that the computer is using the PCI chip set of either the Mercury S82434NX or Mercury II.
- Remove all PCI-based hardware components and try to install Windows NT version 3.5. If unsuccessful, remove the memory modules (SIMM) and replace them with standard 4 megabyte (MB) memory modules. This computer is originally shipped with a 16 MB memory module.
For additional information, call Gateway Technical Support at (800) 846- 2301.
Gateway 2000 is manufactured by Gateway 2000, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: prodnt
Keywords: KB122796
