Knowledge Base

You receive a "Mail could not read the entire message from the post office" message in Windows NT 3.5

Article ID: 122385

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Windows NT Workstation 3.5
Microsoft Windows NT Server 3.5

This article was previously published under Q122385

SYMPTOMS

When a Windows NT version 3.5 Workstation or Server sends mail to or receives mail from a Microsoft Mail client, you receive this error message:

Mail System Error
=================
Mail could not read the entire message from the post office.
Some parts of the message may be missing.
Ask sender to resend the message.

CAUSE

The Windows NT Workstation and Server Mail client incorrectly zeros out the subject field before a message is transmitted. This effects the .MAI file.

RESOLUTION

Microsoft fixed this problem in an updated version of the Windows NT file, MSSFS32.DLL.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Workstation and Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt S14980

Keywords: kbinterop KB122385

Microsoft KB Archive/122385

Contents