Article ID: 122329
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 3.5
This article was previously published under Q122329
3.50
WINDOWS
kbnetwork kbtool kbui kberrmsg kbbug3.50 kbfix3.50.sp2
SYMPTOMS
When your Windows NT Server version 3.5 computer is using the LMHOSTS file and TCP/IP is the only protocol, the following message may appear when you attempt to connect to a Windows NT Server version 3.5 that was recently rebooted:
CAUSE
When a Windows NT Server version 3.5 shuts down, it sends out a remove name request for its server name. If the Windows NT server name was cached by other Windows NT version 3.5 servers through the LMHOSTS file, the server name entry (servername <20>) is removed from cache and those computers are not able to contact the server when it reboots. This behavior has been reproduced on a one-way trust between two domains.
WORKAROUND
On the Windows NT servers that cannot connect to the recently rebooted Windows NT server, use the command NBTSTAT -R to reload the cache. You can then reestablish connections with the rebooted Windows NT Server.
NOTE: If a computer receives the above error message, you can determine if the server name was removed from its cache by using the command NBTSTAT -c.
STATUS
Microsoft has confirmed this to be a problem with Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt
Keywords: KB122329