Microsoft KB Archive/121451

Knowledge Base

"Insufficient Memory" Inserting or Updating Table of Contents

Article ID: 121451

Article Last Modified on 8/16/2005

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APPLIES TO

• Microsoft Word 6.0 Standard Edition
• Microsoft Word 6.0a
• Microsoft Word 6.0c
• Microsoft Word 6.0 for Macintosh
• Microsoft Word 6.01 for Macintosh
• Microsoft Word 95 Standard Edition

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This article was previously published under Q121451

SYMPTOMS

In Word 6.x or 7.0, when you insert or update a table of contents or table of figures in a document that you originally created in Word 2.0 for Windows, the following error message may occur:

There is insufficient memory. Close extra windows and save your work.

CAUSE

The Word 2.0 document may not have been converted correctly by Word 6.x or Word 7.0. As a result, when you update or insert the table of contents (TOC field), the above "insufficient memory" error message occurs.

NOTE: This may also occur if portions of your document were created in Word 2.x for Windows and copied and pasted into a Word 6.x document.

STATUS

Microsoft has confirmed this to be a problem in Word versions listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

One or more of the following methods may be used to fix the above problem:

Method 1:

In Word 6.0, save the document in Word for Windows 2.0 format.

1. In Word 6.0, from the File menu, choose Save As.
2. Change Save File As Type to Word for Windows 2.0 and click OK.
3. From the File menu, choose Close. When prompted to save changes say Yes and choose the Word 2.0 format.
4. Reopen the document.

Method 2:

In Word 2.0, reopen the file and save in the Word 2.0 format.

1. In Word 2.0, open the file.
2. From the File menu, choose Save As.
3. Make sure Save File As Type is Word Document and click OK.
4. From the File Menu, choose Close. Exit Word 2.0 if needed.
5. Launch Word 6.0.
6. Reopen the document.

NOTE: If the problem still occurs, reopen the document in Word 2.0, save in the RTF format, and reopen in Word 6.0.

REFERENCES

"Microsoft Word User's Guide," version 6.0, pages 576-579

Additional query words: 6.00a 6.00c word7 word95 winword word6 macword prb oom out of memory convert converted converts conversion translate translated translates translation transfer transferred transfers transferring open opening saving as save

Keywords: KB121451

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