Article ID: 120744
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q120744
3.50
WINDOWS
kb3rdparty kbbug3.50
SYMPTOMS
If you attempt to install a MediaVision Pro Audio Spectrum 16-bit (PAS16) sound card (with the Trantor SCSI adapter) in a DELL Omniplex 560 (with an NCR810 SCSI controller for the internal C disk), you receive the following STOP Message on the first boot:
CAUSE
On the first boot of install, Windows NT automatic hardware detection looks for the boot device on the Trantor SCSI controller on the PAS16 card, cannot find it, and freezes. On later reboots, Windows NT has recorded in the registry that the NCR SCSI has the boot device, so it does not perform the auto-detection that causes the stop message.
RESOLUTION
- Remove the MediaVision PAS16 card.
- Install Windows NT.
- Shutdown.
- Re-insert the card.
- Reboot.
- Use the Control Panel's Drivers option to activate the PAS16 card.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: prodnt
Keywords: KB120744
