Microsoft KB Archive/119629

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Templates Created on Workstation Lose Macros and Buttons

Article ID: 119629

Article Last Modified on 8/16/2005



APPLIES TO

  • Microsoft Word 6.0 Standard Edition
  • Microsoft Word 6.0a
  • Microsoft Word 6.0c
  • Microsoft Word 95 Standard Edition



This article was previously published under Q119629

SYMPTOMS

When a custom template is copied from a workstation to a shared directory on a server, the macros and buttons created for that custom template are not available to other network users.

CAUSE

The custom template was first created as a document based on the Normal template located on a workstation and later saved as a template. As a result, all macros and buttons that were created in this template are stored globally in the Normal template on the originating workstation.

When the template is moved to a shared directory, the macros and buttons are not retained as part of the new template. When another user on another workstation creates a document based on this template, the original Normal template is not available, and hence none of the macros or buttons are available. This behavior is by design.

RESOLUTION

Method 1: Create the template as a template initially rather than as a document. To do this, choose New from the File menu, select the Normal template, choose the Template option, and then choose the OK button. All macros and toolbar buttons will be stored in your new template and will move with the template when you copy it to the server.

Method 2: If a user has already created a custom template and that template was based on his or her Normal template, rename the NORMAL.DOT on each workstation, then copy the Normal template from the workstation where the template was originally created. If there are too many workstations, each user can rename his or her NORMAL.DOT and download the correct one across the network.


Additional query words: 6.0 templates macro macros word6 word7 7.0 word95 button buttons fileserver file server winword

Keywords: kbtemplate KB119629