Article ID: 119017
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q119017
SYMPTOMS
During the T1 phase of automatic directory synchronization (Dir-Sync), or when you manually run the requestor transmit process REQMAIN -T, the following error messages may be displayed in the DIRSYNC.LOG file:
CAUSE
This error occurs when the REQTRANS.GLB transaction file is missing from the GLB subdirectory on the postoffice.
RESOLUTION
You can create a zero-byte REQTRANS.GLB file; however, this is not a complete resolution to this problem. The resolution depends on whether the postoffice is a Dir-Sync server postoffice or a requestor postoffice. For additional information, please see the following article in the Microsoft Knowledge Base:
119014 How to Recover from Missing REQTRANS.GLB File
MORE INFORMATION
Other Symptoms Associated with a Missing REQTRANS.GLB File
With REQTRANS.GLB missing from the GLB subdirectory on the postoffice, if you try to add a user via the Mail Administrator program by selecting Local- Admin, Create, the following error message will result:
Also, if you try to use the IMPORT utility (IMPORT.EXE) to add a user while REQTRANS.GLB is missing, the following error message results:
When you run the Mail Administrator program and select Config, Dir-Sync, Requestor, Export with REQTRANS.GLB missing, NO error message will be displayed and the transactions will not be placed in the transaction file. The REQCONF.GLB file is modified and will reflect this date as the last export date, even through the export was not successful.
Additional query words: 3.20 3.50
Keywords: KB119017
