Article ID: 118459
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for AppleTalk Networks 3.2
This article was previously published under Q118459
SYMPTOMS
Mail messages sent through the Mail Connection Gateway from AppleTalk Mail to PC Mail are delivered to the incorrect user.
CAUSE
If the Mail Connection name (either PC Mail or a PC Mail gateway user) is added to the AppleTalk Mail user's Personal list or group and directory synchronization (Dir-Sync) removes that name from the system, it does not remove the name from the personal address list. Mail later sent to this no- longer-current user is returned as undeliverable.
As Dir-Sync continues to make Address list additions, this personal address list entry may be assigned to a different user. Mail sent to this entry and successfully delivered goes to someone other than the intended user.
WORKAROUND
Address mail from the All list, which is always up to date. Consider any entry for a Mail Connection user in the personal address list to be unreliable unless Details can successfully and correctly resolve the name.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of the Mail Connection Gateway. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: misaddress wrong
Keywords: KB118459
