Article ID: 117199
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q117199
SYMPTOMS
The Microsoft Mail Administrator program (ADMIN.EXE) for versions 3.0 and 3.2 of Microsoft Mail for PC Networks does not correctly update the .XTN file for a downstream postoffice when the routing definition for the hub postoffice is modified. This can result in mail being queued for the downstream postoffice but not delivered.
CAUSE
This problem occurs on a postoffice that has at least two externally defined postoffices. The first externally defined postoffice is defined direct via modem. The second external postoffice is defined indirect via the first postoffice. When you use the Mail Administrator program to change the routing of the first postoffice from direct via modem to direct via MS-DOS (or X.25), the second postoffice definition will not change as expected. Therefore, the second externally defined postoffice will still show as being defined via modem.
RESOLUTION
To work around this problem, use the Mail Administrator program to modify the settings for the second postoffice. Simply accepting the defaults displayed during the modify process will fix the external definition for the problem postoffice.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for PC Networks. This problem was corrected in version 3.2a.
Additional query words: stuck
Keywords: KB117199
