Microsoft KB Archive/115550

Knowledge Base

FAX: FAXVIEW.EXE Error "File Cannot Be Saved"

Article ID: 115550

Article Last Modified on 10/30/2006

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APPLIES TO

• Microsoft Mail Gateway to Fax 3.0
• Microsoft Mail Gateway to Fax 3.0a
• Microsoft Mail Gateway to Fax 3.2

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This article was previously published under Q115550

SYMPTOMS

When trying to view a fax image, FAXVIEW.EXE generates this error:

File cannot be saved. It may be read-only or locked.

CAUSE

FAXVIEW.EXE is having difficulties due to insufficient disk space or file handles.

RESOLUTION

Check the server disk space and remove files from the server if necessary. Increase the number of file handles to 50 (FILES=50) in the workstation CONFIG.SYS file.

Additional query words: 3.0 3.00a 3.20

Keywords: KB115550

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