Microsoft KB Archive/114311

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Setup and Boot Hangs with HP NetServer PSS ID Number: Q114311 Article last modified on 07-07-1994

3.10

WINDOWS

The information in this article applies to:
- Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

Hewlett-Packard (HP) NetServer series computers with onboard Adaptec AIC7770 SCSI controllers stop responding (hang) during SCSI detection in Windows NT Setup. Even if Setup completes successfully, Windows NT may hang during the boot process.

CAUSE

This problem is caused by a conflict with the data transfer rate on the onboard AIC7770 SCSI controller.

RESOLUTION

A fix is available on Hewlett-Packard’s BBS at (408) 553-3500. The file to download is LMLFB01D.EXE. This driver replaces ARROW.SYS (which becomes NTBOOTDD.SYS after installation.) When you upgrade to U.S. Service Pack 2 for an HP NetServer, the file ARROW.SY_ should be deleted from disk 5 and replaced with the ARROW.SYS in LMLFB01D.EXE (renamed to ARROW.SY_).

For additional information, contact HP Technical Support at (208) 323-2551.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional reference words: 3.10 ntas KBCategory: KBSubCategory: bootup

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Copyright Microsoft Corporation 1994.