Article ID: 112913
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 2.1e
- Microsoft Mail for PC Networks 3.0
This article was previously published under Q112913
SYMPTOMS
Versions 2.1x and 3.0 of Microsoft Mail for PC Networks requires five tildes (~) to be used per line in the ADMIN.TPL file. This is necessary even if default values are used for any of the four entries.
The proper format for the ADMIN.TPL file is:
Field_Prompt:~Entry1~Entry2~Entry3~Entry4~
If any of the tildes are missing, you will receive the following error when you try to create a new user in the Mail Administrator program (ADMIN.EXE):
Notice 31
Error loading template.
Press ENTER to continue
Furthermore, no ADMIN.TPL template information will be visible when you modify an existing account in the Mail Administrator program.
WORKAROUND
Check the ADMIN.TPL file and ensure that it follows the proper format shown above.
Additional query words: 2.10x 3.00 admin
Keywords: KB112913
