Article ID: 112908
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 2.1e, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.0, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.0a, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.2, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
This article was previously published under Q112908
SYMPTOMS
When you access folders or Mail messages by selecting Folders from the MS-DOS client, the following error may occur:
CAUSE
This error occurs if the folder containing the message has been corrupted.
RESOLUTION
To determine which folder file in the database is corrupt, the administrator should run DUMPIDX.EXE from the user's private folder subdirectory MAILDATA\FOLDERS\LOC\<HEXID> (use the LISTUSER utility to determine the user's hexadecimal filename), by typing the following command:
dumpidx -n xxxxxxxx.idx
This command will dump the folder's English names and their associated hexadecimal names.
Once you know the hexadecimal name of the corrupt folder, you can either restore the folder from a backup copy or run the FIXFLD.EXE utility:
- Rename XXXXXXXX.FLD (the damaged folder) to XXXXXXX.BAD.
- Run the following command from the directory containing the damaged folder:
(This command will run the FIXFLD utility against the .BAD file and create the repaired .FLD file.)
fixfld xxxxxxxx.bad xxxxxxxx.fld
- From the Mail Administrator program (ADMIN.EXE), select Local Admin, Folders, Compress.
MORE INFORMATION
The DUMPIDX utility is available as part of the Database Maintenance Utilities. For more information about the LISTUSER utility and how to obtain it, please see the following article in the Microsoft Knowledge Base:
99419 PC DB: Database Maintenance Utilities (Complete)
Additional query words: 2.10x 3.00 3.00a 3.20
Keywords: KB112908
