PUB2: Files May Become Corrupted When Saved to Network
PUB2: Files May Become Corrupted When Saved to Network
Q112828
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The information in this article applies to:
- Microsoft Publisher version 2.0
- Microsoft Windows for Workgroups version 3.1
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SYMPTOMS
========
Publisher files may become corrupted when you save them to a network
drive. When opening or working with the file, you may receive one of
the following error messages
Application Error
VSERVER.386 caused a General Protection Fault in module
STORAGE.DLL at xxxx:xxxx.
where xxxx:xxxx is the address of the memory conflict, or
Application Error
MSPUB.EXE caused a General Protection Fault in module
STORAGE.DLL at xxxx:xxxx
where xxxx:xxxx is the address of the memory conflict.
The error involving VSERVER.386 is most likely to occur if you are
using Windows for Workgroups version 3.1, and is caused by a problem
in the VSERVER.386 file included with this version of Windows.
The error involving STORAGE.DLL is most likely to occur if you are
using MS-DOS version 4.01, and is caused by an earlier version of
STORAGE.DLL.
RESOLUTION
==========
To correct these problems, do one of the following:
- Upgrade to Windows for Workgroups version 3.11.
The version of VSERVER.386 that ships with this release
corrects the problem with VSERVER.386.
-or-
- Use a different version of MS-DOS (other than version 4.01).
The versions of STORAGE.DLL that ship with other versions
of MS-DOS (other than version 4.01) correct the problem
with STORAGE.DLL.
To obtain pre-sales information about new or updated Microsoft products,
call the Microsoft Sales Information Center at (800) 426-9400. If you are
outside the United States, contact the Microsoft subsidiary for your area.
To locate your subsidiary, call the Microsoft International Sales
Information Center at (425) 936-8661.
Additional query words: 2.00 mspub pub20 win31 gpf corruption custserve
