Article ID: 112210
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.2
This article was previously published under Q112210
SYMPTOMS
Versions 3.0b and later of Microsoft Mail for Windows includes a built-in utility to check and rebuild Mail message files (MMFs). To start the utility, you hold down the SHIFT key when you start Mail. After a few seconds a dialog box appears that asks you to confirm your desire to check the integrity of your MMF file.
If you continue to hold down the SHIFT key while you request the utility to check the MMF file (by selecting the Check File button), you are repeatedly asked if you want to check your MMF file. After the tenth dialog box is cleared, you receive the following error:
RESOLUTION
After the dialog box appears that asks whether you want to rebuild the MMF file, release the SHIFT key before you select the Check File button. The Check MMF utility will launch normally.
Additional query words: 3.00b 3.20 rebuild
Keywords: KB112210
