Article ID: 110621
Article Last Modified on 11/15/1999
APPLIES TO
- Microsoft MS-DOS 6.2 Standard Edition
- Microsoft MS-DOS 6.21 Standard Edition
- Microsoft MS-DOS 6.22 Standard Edition
This article was previously published under Q110621
SYMPTOMS
When you run the Microsoft Defragmenter (DEFRAG.EXE), you may encounter the following error:
This error can occur even if plenty of memory is available and the hard disk drive's specifications do not exceed the limitations of DEFRAG.EXE.
CAUSE
This problem can be caused by either of the following:
- DEFRAG.EXE was not properly upgraded by the MS-DOS 6.2 Step-Up program. -or-
- DEFRAG.EXE has become corrupted.
WORKAROUND
If you have and MS-DOS Upgrade package, DEFRAG.EXE is not compressed and can be copied from the original disks. Delete or rename DEFRAG.EXE on your hard disk drive before copying the replacement file from the floppy disks.
If you installed MS-DOS Step-Up to upgrade from 6.0 to 6.2, copy DEFRAG.EXE from your original MS-DOS 6.0 disks to your hard disk drive and then run Step-Up to upgrade DEFRAG.EXE.
Additional query words: 6.22 6.20 program defrag corrupt stepup
Keywords: KB110621
