Article ID: 109077
Article Last Modified on 12/5/2003
APPLIES TO
- Microsoft SNA Server 2.0, when used with:
- Microsoft Windows NT 4.0
- Microsoft SNA Server 2.1, when used with:
- Microsoft Windows NT 4.0
- Microsoft SNA Server 3.0, when used with:
- Microsoft Windows NT 4.0
This article was previously published under Q109077
SYMPTOMS
When Event 624 appears in the System log, the dump file name included in the event explanation incorrectly appears as follows:
COMDUMPSNABASE.EXE.DMP
The following is an excerpt from the System log:
Event ID: 624
Source: SNA Server
Creating dump file C:\SNA\traces\snadump.log for SNABASE.EXE
EXPLANATION
A process (SNABASE.EXE) ended abnormally due to a protection
violation or similar condition and a dump file
COMDUMPSNABASE.EXE.DMP has been created that contains
information about the state of the process at the time of the
exception. Register information is contained in your Windows
NT root directory in the file DRWTSN32.LOG.
CAUSE
SNA Server logs the Event 624 explanation text incorrectly.
RESOLUTION
An update to SNA Server 2.11 corrects the dump file name forming problem. With this update applied, the correct name is now logged:
- For Windows NT:
SNADUMP.LOG
- For OS/2 clients:
COMDUMP?.DMP
STATUS
Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodsna
Keywords: kbbug kbfix kbnetwork KB109077
