Microsoft KB Archive/108419

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Setup Problem on Intel 486 Express

Article ID: 108419

Article Last Modified on 11/1/2006


APPLIES TO

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1


This article was previously published under Q108419

SYMPTOMS

You may receive the following error message during Windows NT setup on an Intel 486 Express MX rev. B:

An error occurred reading from or determining the configuration of a hard disk drive attached to your computer. This may indicate a hardware or configuration problem with a disk drive, disk controller, or SCSI adapter.

CAUSE

This error message may be caused by one of the following:

  • Your SCSI cable may be too short (less than one inch between the drive and the SCSI card). -or-


  • You have an incorrect jumper setting for video, such as Video Memory set to 512K.


RESOLUTION

To work around this problem, do one of the following:

  • If your SCSI cable is too short, move it to another slot on the ribbon (50-pin connector). -or-


  • If you have an incorrect jumper setting for video, change Video Memory to 1 MB.



Additional query words: prodnt err msg

Keywords: kbsetup KB108419



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