Microsoft KB Archive/101861

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Knowledge Base

Hard Disk Errors 67 and 69

Article ID: 101861

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q101861

This article discusses the possible causes for hard disk drive errors 67 and 69.


Error 67 is generated for several reasons and can be further narrowed down by its first two arguments, which can be: 5 and 1, 5 and 6, 5 and 8, or 0 and 0.

The first three argument pairs indicate that an allocation failed, meaning that a request for memory from the paging file failed. More physical memory or increasing the size of the paging file should help this error.

However, if the first two arguments are zero, then error 67 was generated during initialization. This could mean either of the following:

  • There is no more memory available.


  • An internal memory error, failed Registry call, or corruption of a parameter table has occurred.

In this case, error 67 does not point to a lack of paging file space. Since the disk is not being read during initialization, a hard disk failure has probably not occurred, though a bad read could contribute to a bad or corrupted parameter block.


Error 69 can be caused by several different things, including a failure in driver initialization. The following may contribute to this error:

  • Not enough memory.


  • Some I/O device fails at the hardware level, particularly if an I/O device returns initialization errors.

Additional query words: prodnt

Keywords: kbother KB101861