Article ID: 943063
Article Last Modified on 10/6/2007
APPLIES TO
- Microsoft Office Communicator 2007
SYMPTOMS
When you start Microsoft Office Communicator 2007 by using the presence control, Office Communicator 2007 starts, and the user interface opens as expected. However, after awhile, Office Communicator 2007 crashes.
CAUSE
This problem occurs if the presence control is used when Office Communicator 2007 is not running.
RESOLUTION
How to obtain the hotfix
This issue is fixed in the Office Communicator 2007 Hotfix Package that is dated October 5, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941441 Description of the Communicator 2007 hotfix package: October 5, 2007
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbpubtypekc kbqfe KB943063