Microsoft KB Archive/941552

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You cannot find IMAP4 folders that you created in an Exchange Server 2007 environment when you use OWA 2007 Light to access your Inbox

Article ID: 941552

Article Last Modified on 11/2/2007



APPLIES TO

  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition



SYMPTOMS

Consider the following scenario:

  • In a Microsoft Exchange Server 2007 environment, you access your Inbox by using an IMAP4 client.
  • You create several folders.
  • You access the same Inbox by using Outlook Web Access (OWA) 2007 Light, and then you perform a Manage Folders operation.

In this scenario, the IMAP4 folders are not included in the folder list that the Manage Folders operation generates.

CAUSE

This problem occurs because the PR_CONTAINER_CLASS property is not set for the IMAP4 folders.

RESOLUTION

To resolve this problem, visit the following Microsoft Web site to download Update Rollup 5 for Exchange Server 2007:

Then, install Update Rollup 5 on the Exchange server.

For more information about Update Rollup 5 for Exchange Server 2007, click the following article number to view the article in the Microsoft Knowledge Base:

941421 Description of Update Rollup 5 for Exchange Server 2007


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the PR_CONTAINER_CLASS property, visit the following Microsoft Web site:


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbfix kbhotfixrollup kbexpertiseinter KB941552