Microsoft KB Archive/940051

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The recipient information in an e-mail message incorrectly contains the character string "%40" in the address instead of the at sign (@) in Exchange Server 2007

Article ID: 940051

Article Last Modified on 10/30/2007



APPLIES TO

  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2007 Enterprise Edition



SYMPTOMS

In Microsoft Exchange Server 2007, you send an e-mail message that has the Request a Delivery Receipt option enabled. When you do this, the recipient information in the body of the message incorrectly contains the character string "%40" in the address instead of the at sign (@).

Additionally, you may receive a delivery status notification (DSN) message that resembles the following DSN message:

Your message has been delivered to the following recipients:
user01<mailto:user01%40contoso.com>

Subject: xxxx ------------------------------------------------------------------------------------------------

Sent by Microsoft Exchange Server 2007

Note In this example, the recipient address should be "user01@contoso.com."

CAUSE

This problem occurs if you change the settings of the Exchange Server 2007 transport server to send a DSN message in plain text format. When you do this, the transport server generates a plain text DSN message that treats the at sign (@) as an escape character. Therefore, the at sign is replaced by the character string "%40."

RESOLUTION

To resolve this problem, install Update Rollup 5 for Exchange 2007. For more information about Update Rollup 5 for Exchange 2007, click the following article number to view the article in the Microsoft Knowledge Base:

941421 Description of Update Rollup 5 for Exchange 2007


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To send a DSN message in plain text format, run the following command in the Exchange Management Shell:

Set-TransportServer -Identity server name -InternalDsnSendHtml: $false


For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


817903 New naming schema for Exchange Server software update packages


Keywords: kbqfe kbexpertiseinter KB940051