Article ID: 939873
Article Last Modified on 9/11/2007
APPLIES TO
- Microsoft Input Method Editor 2007
SYMPTOMS
Consider the following scenario. You install the Korean version of a 2007 Microsoft Office suite or of a 2007 Office program on a Windows Vista-based computer that has the locale set to Korean. Additionally, Microsoft Office IME 2007 is set as the default input language. In this scenario, you receive an access violation error message in module Imjkapi.dll when you try to install hotfix 929550 or any Windows update. Additionally, the hotfix or updates do not install successfully.
CAUSE
This problem occurs when you try to install hotfix 929550 or any Windows update after you install the 2007 Office suite or program.
RESOLUTION
How to obtain the hotfix
This issue is fixed in the Input Method Editor (Korean) 2007 Hotfix Package that is dated July 7, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937905 Description of the Input Method Editor (Korean) 2007 hotfix package: July 7, 2007
WORKAROUND
To work around this problem, use one of the following methods:
Method 1
Install hotfix 929550 before you install the 2007 Office suite or the 2007 Office program.
Method 2
Change the default input language to the Microsoft IME for Korean (Korea).
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about hotfix 929550, click the following article number to view the article in the Microsoft Knowledge Base:
929550 When you connect a PCI ExpressCard device to a portable Windows Vista-based computer, the device may not work correctly
Additional query words: ime2007 ime2k7 ime12
Keywords: kbupdateissue kboffice2007postrtmfix kberrmsg kbexpertiseinter kbhotfixserver kbqfe kbbug kbfix kbpubtypekc KB939873
