Microsoft KB Archive/938862

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On a Windows Server 2003 SP1-based server in a WAN environment, the contents of a home folder may not roam with a user as expected

Article ID: 938862

Article Last Modified on 7/16/2007



APPLIES TO

  • Microsoft Windows Server 2003 Service Pack 1



SYMPTOMS

On a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based server in a wide area network (WAN) environment, the contents of a home folder may not roam with a user as expected. This issue may occur if the following conditions are true:

  • The Windows Server 2003 SP1-based server is configured to let users connect remotely.
  • You configure the Home folder setting in a user profile to connect to a local shared folder.
  • You create a Group Policy object (GPO) to enable the TS User Home Directory setting.
  • In the Location box in the GPO, you click On the Local machine.
  • In the Home Dir Root Path box in the GPO, you type C:\Documents and Settings.
  • You configure the user to use a roaming profile.


CAUSE

This issue may occur because of a naming-convention change in Windows Server 2003 SP1.

WORKAROUND

To work around this issue, create a file share on a file server. Then, create a GPO to change the path of the home folder for the user. To do this, follow these steps:

  1. Right-click the GPO, and then click Properties.
  2. Click Enabled.
  3. In the Location box., click On the Network.
  4. In the Home Dir Root Path box, type the path of the file share.


MORE INFORMATION

When you experience this issue, the user environmental settings may resemble the following:

  • HOMEDRIVE=c:

HOMEPATH=\documents and settings\user.DOMAIN

Note To verify these user environmental settings, type set h at a command prompt, and then press ENTER.

  • USERPROFILE=c:\documents and settings\user


Note To verify these user environmental settings, type set u at a command prompt, and then press ENTER.


MORE INFORMATION

For more information about how to change the path of a user's home folder, visit the following Microsoft TechNet Web site:

Keywords: kbtermserv kbtshoot kbprb KB938862