Article ID: 935202
Article Last Modified on 9/10/2007
APPLIES TO
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2007 Enterprise Edition
SYMPTOMS
When you try to move a mailbox across forests in a Microsoft Exchange Server 2007 organization, the move mailbox operation is unsuccessful. Additionally, the following error message is logged in the Exchange Management Shell:
CAUSE
This problem occurs if the display name of a mailbox contains a comma. When this occurs, the move mailbox operation cannot correctly read the source account name. Additionally, the move mailbox operation cannot create a new account by using a new account name in the target forest.
RESOLUTION
To resolve this problem, install Update Rollup 3 for Exchange 2007. For more information about Update Rollup 3 for Exchange 2007, click the following article number to view the article in the Microsoft Knowledge Base:
935999 Description of Update Rollup 3 for Exchange 2007
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
Keywords: kbqfe kbexpertiseinter KB935202
