Microsoft KB Archive/934805

From BetaArchive Wiki

Article ID: 934805

Article Last Modified on 7/7/2007


APPLIES TO

  • Microsoft Dynamics CRM 3.0
  • Microsoft CRM client for Microsoft Office Outlook


The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

SYMPTOMS

In the associated view for the custom entity in Microsoft Dynamics CRM 3.0, custom entity records that are deactivated are invisible.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics CRM 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support


Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

The Microsoft Dynamics CRM client for Microsoft Office Outlook

File name File version File size Date Time Hashes Platform
Crmaddin.dll 3.0.5300.1615 1,183,080 03-May-2007 03:02 MD5: 80666ACCF1CAF6D7441130F57B433F12

SHA1: EAD813B3964661AFD391A71B39C148DB3B262F5B

 x86
Microsoft.crm.application.components.core.dll 3.0.5300.1615 292,200 03-May-2007 02:47 MD5: F1F16E2E4CD0BE366E3CDB7AD7CBC212

SHA1: 5957E4E3857F3A37CC020383FB411C5E30EA50DC

 x86
Microsoft.crm.application.pages.dll 3.0.5300.1615 738,664 03-May-2007 02:46 MD5: E3DF6FA27B8D405DA0794DDED08730AA

SHA1: 37B264CE11154344C7E7C23B7361AF82FE6593B1

 x86
Print_dlg.aspx Not Applicable 8,822 02-May-2007 23:42 Not Applicable Not Applicable
Syncqueue.dll 3.0.5300.1615 396,136 03-May-2007 03:02 MD5: FF18E4F4B426B31F2CA196DF309B7C34

SHA1: 3D9E5D2950BC6C9CD61E3250C06F870B24CEADD1

 x86

The Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update

File name File version File size Date Time Hashes Platform
Crmaddin.dll 3.0.5300.1615 1,209,704 03-May-2007 03:02 MD5: BC822B8653241CCDF4980F8B8896E9C7

SHA1: 89D41C46E4FE0C685E4CFCBA57D56FC4230E6C66

 x86
Microsoft.crm.application.components.core.dll 3.0.5300.1615 292,200 03-May-2007 02:46 MD5: 205B7EE5833ABD42ED0E0B62EBD7F7E7

SHA1: 513EFD94B609CB210668E396FD977E97AF041809

 x86
Microsoft.crm.application.components.strings.dll 3.0.5300.1615 726,376 03-May-2007 02:46 MD5: C359551B45CC427ED85209D81D46B0CD

SHA1: C18A1809B83D9A2F2D57CBBB9F625EB4B90AB26E

 x86
Microsoft.crm.application.pages.dll 3.0.5300.1615 738,664 03-May-2007 02:48 MD5: D336BB08B5FFBCF1DFCAD07A658E2DF5

SHA1: E9B7EB2AEDC3B32F22C4A4D28F7DFE7D307A71F2

 x86
Microsoft.crm.dll 3.0.5300.1615 382,312 03-May-2007 02:46 MD5: FA9370EBBE8BF9A9D8EAF04D91B8E962

SHA1: 86D9505C880938E00F0A9E299B810E951B1E0082

 x86
Print_dlg.aspx Not Applicable 8,822 02-May-2007 23:42 Not Applicable Not Applicable
Syncqueue.dll 3.0.5300.1615 396,136 03-May-2007 03:02 MD5: CD9B37905890466F98DCDE5CBA2CB1B3

SHA1: 5EC29CC953F94A355F1381F1CC66A13131CAF007

 x86
Crmaddin.dll 3.0.5300.1615 1,209,704 03-May-2007 03:02 MD5: BC822B8653241CCDF4980F8B8896E9C7

SHA1: 89D41C46E4FE0C685E4CFCBA57D56FC4230E6C66

 x86
Microsoft.crm.application.components.core.dll 3.0.5300.1615 292,200 03-May-2007 02:46 MD5: 205B7EE5833ABD42ED0E0B62EBD7F7E7

SHA1: 513EFD94B609CB210668E396FD977E97AF041809

 x86
Microsoft.crm.application.components.strings.dll 3.0.5300.1615 726,376 03-May-2007 02:46 MD5: C359551B45CC427ED85209D81D46B0CD

SHA1: C18A1809B83D9A2F2D57CBBB9F625EB4B90AB26E

 x86
Microsoft.crm.dll 3.0.5300.1615 382,312 03-May-2007 02:46 MD5: FA9370EBBE8BF9A9D8EAF04D91B8E962

SHA1: 86D9505C880938E00F0A9E299B810E951B1E0082

 x86

The Microsoft Dynamics CRM server

File name File version File size Date Time Hashes Platform
Microsoft.crm.application.components.core.dll 3.0.5300.1615 288,104 03-May-2007 02:47 MD5: 2AEC81FB38BD7BC4DEC07F51DAF7F68D

SHA1: 7AA7938C285CEC67BB139D9B3D88A222B5481234

 x86
Microsoft.crm.application.pages.dll 3.0.5300.1615 968,040 03-May-2007 02:48 MD5: 770076F0DA7F7044806F2FB91D89E090

SHA1: AC6C68DE9DB110026234BD3A44CE28873DABAA56

 x86
Microsoft.crm.tools.workflowlibrary.dll 3.0.5300.1615 275,816 03-May-2007 02:45 MD5: F3826334F947DBFAD261EA3DB0E1B321

SHA1: 5333FCF5C47ADF69A3EB3D3583151C1FD46090D8

 x86
Print_dlg.aspx Not Applicable 8,822 02-May-2007 23:41 Not Applicable Not Applicable
Crmdbhotfix.dll 3.0.5300.1605 105,832 28-Mar-2007 03:01 MD5: 03EE950503E9BD7425B1702308403C6C

SHA1: 6AE59976526A289FB9D1454846AFBF90210CE11E

 x86
Kb927207_client.dll 3.0.5300.1615 61,800 03-May-2007 02:56 MD5: ACDAA13719BB61AB5DABC4770678E5B3

SHA1: 083EE9E3A9A09E13EB587F5A2C0F71F2323B6688

 x86
Kb931627_client.dll 3.0.5300.1615 160,104 03-May-2007 02:56 MD5: AC2BC0C08C93687BA7D77AC6012354DF

SHA1: 8D4A4742ADAFF00088EF0A4CFD5309A9D95619F2

 x86
Kb933214_client.dll 3.0.5300.1615 71,016 03-May-2007 02:56 MD5: E1D4490B815D2EB3E59240E07E32BA0C

SHA1: 28B9E5616B659DD2CA5B1A46765387545ABD7681

 x86
Kb933423_client.dll 3.0.5300.1615 91,496 03-May-2007 02:56 MD5: 7F1E173337AE02813B10B6C3A532ADD2

SHA1: CF9A250F221633192C1EF39E2B36A1BF2AA64A43

 x86
Kb933658_client.dll 3.0.5300.1615 67,432 03-May-2007 02:56 MD5: 18C56AA16B6D420FF96A9F4A15AC57B0

SHA1: D5DD20223B5ED55AE8EA4654C6DC0512A45E66FB

 x86
Kb936204_client.dll 3.0.5300.1615 92,520 06-May-2007 18:55 MD5: C11C47D382DB30B1A3C798A0279C87B6

SHA1: 9D205F872230420684E854B16631D957F6E6B9F1

 x86

Prerequisites

You must have the following update rollup installed to install this hotfix.

927751 Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available


Restart requirement

If you are prompted, restart the computer after you install this hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, use Add or Remove Programs in Control Panel.

System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB$\Spuninst folder.

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM server components and the Microsoft Dynamics CRM client for Microsoft Outlook components.

Install this hotfix on the Microsoft Dynamics CRM server and on the Microsoft Dynamics CRM client for Microsoft Outlook. To do this, follow these steps:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Use one or more of the following methods, depending on the software that you have installed.
    • ==== The Microsoft Dynamics CRM server ====
      1. In the registry, locate the following subkey:

        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM

      2. Right-click MSCRM, point to New, click DWORD Value, and then type IgnoreCustomEntityFilter in the Name field.
      3. Double-click IgnoreCustomEntityFilter. Then, type 1 in the Value data field.
      4. Click Start, click Run, type iisreset, and then click OK.
    • ==== The Microsoft Dynamics CRM laptop client for Outlook ====
      1. In the registry, locate the following subkey:

        HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient

      2. Right-click MSCRM, point to New, click DWORD Value, and then type IgnoreCustomEntityFilter in the Name field.
      3. Double-click IgnoreCustomEntityFilter. Then, type 1 in the Value data field.
      4. Restart the Microsoft Dynamics CRM client for Outlook.
    • ==== The Microsoft Dynamics CRM desktop client for Outlook ====

      Restart the Microsoft Dynamics CRM client for Outlook.


MORE INFORMATION

If the value data of the IgnoreCustomEntityFilter DWORD value is reverted to 0, Microsoft Dynamics CRM applies the custom entity filter again. Additionally, the related records that are deactivated remain invisible.

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


887283 Microsoft Business Solutions CRM software hotfix and update package naming standards



Additional query words: crm custom entity associated view

Keywords: kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB934805



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