Article ID: 918463
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Service Pack 2, when used with:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
SYMPTOMS
You receive the following error message when you try to expand the Public Folders node in Exchange System Manager:
You experience this issue if you are running Microsoft Exchange Server 2003 Service Pack 2 (SP2) on a Microsoft Windows 2000 Server-based computer. You do not experience this issue if you are running Exchange Server 2003 SP2 on a Microsoft Windows Server 2003-based computer.
CAUSE
This issue occurs if Microsoft Data Access Components (MDAC) 2.8 or an earlier version of MDAC is installed on the Windows 2000 Server-based computer.
Note MDAC may be installed automatically when you install certain programs on the computer.
RESOLUTION
To resolve this issue, update the computer to Microsoft Data Access Components (MDAC) 2.8 Service Pack 1 (SP1).
The following file is available for download from the Microsoft Download Center:
![[GRAPHIC: Download]](/wiki/index.php?title=File:Download.gif){kind=small}
Download the MDAC 2.8 Service Pack 1 package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Note You must restart the computer after you install MDAC 2.8 SP1.
MORE INFORMATION
To view the Public Folders node in Exchange System Manager, follow these steps:
- Start Exchange System Manager. To do this, click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
- Expand Administrative Groups, expand your administrative group, expand Folders, and then expand Public Folders.
For more information about how to determine the MDAC version that is installed on the computer, click the following article numbers to view the articles in the Microsoft Knowledge Base:
301202 How to check for MDAC version
307255 Component Checker: Diagnose problems and reconfigure MDAC installations
For more information about how to troubleshoot MDAC issues, click the following article number to view the article in the Microsoft Knowledge Base:
232060 How to MDAC setup troubleshooting guide
Additional query words: XADM, ESM
Keywords: kbtshoot kbprb kbexchesm KB918463
