Article ID: 916630
Article Last Modified on 12/8/2006
APPLIES TO
- Microsoft Dynamics CRM 3.0
SYMPTOMS
When another user creates a child entity in Microsoft Dynamics CRM 3.0, you can incorrectly view that child entity, even if the Share relationship and the Reparent relationship are set to CascadeNone.
This problem occurs if the following conditions are true:
- The following relationships between a parent entity and a child entity are set to CascadeNone:
- The Share relationship
- The Reparent relationship
- A user creates a parent entity. For example, User 1 creates an Account.
- A role has the User level Read permissions to the child entity and to the parent entity. It also has the Share permissions to the parent entity. The role is assigned to some users. For example, this role is assigned to User 2 and to you.
- A user shares the parent entity to some users. For example, User 1 shares the Account to User 2 and to you.
- A user creates a child entity that is associated with a parent entity. For example, User 2 creates an Opportunity that is associated with the Account.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics CRM 3.0 server
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 18-Jan-2006 | 00:38 | x86 |
| Crmobjectmodel.dll | 3.0.5300.1149 | 6,738,768 | 24-May-2006 | 02:44 | x86 |
| Microsoft.crm.application.components.platform.dll | 3.0.5300.1149 | 367,440 | 24-May-2006 | 02:43 | x86 |
| Mscrmcustom.dll | 3.0.5300.1112 | 168,240 | 12-Apr-2006 | 02:23 | x86 |
| Crmhotfix.cdf | Not applicable | 2,604 | 25-May-2006 | 11:22 | Not applicable |
| Mscrmcustom.dll | 3.0.5300.1112 | 168,240 | 12-Apr-2006 | 02:23 | x86 |
Microsoft Dynamics CRM client for Microsoft Office Outlook
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 18-Jan-2006 | 00:38 | x86 |
| Crmobjectmodel.dll | 3.0.5300.1149 | 6,738,776 | 24-May-2006 | 02:44 | x86 |
| Microsoft.crm.application.components.platform.dll | 3.0.5300.1149 | 408,416 | 24-May-2006 | 02:46 | x86 |
| Mscrmcustom.dll | 3.0.5300.1112 | 168,240 | 12-Apr-2006 | 02:23 | x86 |
| Crmhotfix.cdf | Not applicable | 2,604 | 25-May-2006 | 11:21 | Not applicable |
| Mscrmcustom.dll | 3.0.5300.1112 | 168,240 | 12-Apr-2006 | 02:23 | x86 |
Installation information
Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server or the Microsoft Dynamics CRM client for Microsoft Office Outlook.
Prerequisites
You must have the Microsoft Dynamics CRM 3.0 server and the Microsoft Dynamics CRM client for Microsoft Office Outlook installed to apply this hotfix.
Restart requirement
If you are prompted, restart the computer after you install the hotfix.
Removal information
To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Windows 2000.
The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB916630$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475 Description of the new features in the package installer for Windows software updates
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: kbmbsadministration kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB916630
