Article ID: 915916
Article Last Modified on 12/7/2006
APPLIES TO
- Microsoft Business Solutions CRM Sales for Outlook, when used with:
- Microsoft Dynamics CRM 3.0
- Microsoft Dynamics CRM 3.0
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
When you create an appointment activity record in Microsoft Dynamics CRM 3.0, the duration value for the activity may be incorrect. For example, consider the following scenario. You create an appointment activity record. In the Start Time box, you enter 7:00 AM on the current day. In the End Time box, you enter 8:00 AM on the following day. In this scenario, the duration value is calculated incorrectly as 1.04 days or 1498 minutes. The correct duration value is 1.0416666 days or 1500 minutes.
Note You can see this problem more clearly when the duration value is larger than one day.
CAUSE
This problem occurs because the duration value is converted to minutes and then is rounded to two decimal places.
RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0
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