Article ID: 912324
Article Last Modified on 8/18/2007
APPLIES TO
- Microsoft Dynamics CRM 3.0
- Microsoft CRM Software Development Kit
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
Consider the following scenario in Microsoft Dynamics CRM 3.0:
- You create an e-mail message template for accounts.
- You call the InstantiateTemplateRequest method and the InstantiateTemplateResponse method to create the e-mail message from the new template programmatically.
When you call the methods, the e-mail message is not created. Additionally, you receive the following error message:
If you turn on tracing, the following error message is logged in the trace log file:
RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0
This problem is fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935730 Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
REFERENCES
For more information about how to enable tracing in Microsoft CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base:
907490 How to enable tracing in Microsoft Dynamics CRM 3.0
For more information about how to set up the Microsoft CRM Web service, see the "Setting up the Web services" topic in the Microsoft CRM 3.0 Software Development Kit (SDK).
Additional query words: crm3 crm30 crm3.0
Keywords: kbmbsemail kberrmsg kbbug kbmbsmigrate kbpubtypekc KB912324
