Article ID: 909986
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Enterprise Server
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
A scheduled online maintenance for an Exchange store database does not occur in Microsoft Exchange Server 2003 or in Microsoft Exchange 2000 Server.
CAUSE
This issue occurs if you restart the Microsoft Exchange Information Store service in the maintenance schedule window.
RESOLUTION
Do not restart the Microsoft Exchange Information Store service in the maintenance schedule window.
If you are experiencing this issue, restart the Microsoft Exchange Information Store service during a time that is outside the maintenance schedule window.
MORE INFORMATION
You can configure the online maintenance schedule for each Exchange store database from Exchange System Manager. To do this, follow these steps:
- Start Exchange System Manager.
- Expand Administrative Groups, expand Your_Administrative_Group, and then expand Servers.
- Expand Your_Server_Name, and then expand Your_Storage_Group.
- Right-click the mailbox store object that you want, and then click Properties.
- Click the Database tab.
- In the Maintenance interval box, click an appropriate schedule.
Note Click Customize if you want to customize the schedule.
- Click OK.
- Exit Exchange System Manager.
REFERENCES
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
324358 Exchange Server 2003 and Exchange 2000 Server information store maintenance and online defragmentation
271222 Understanding performance and scalability characteristics of Exchange 2000 MDB online maintenance
Additional query words: XADM
Keywords: kbtshoot kbprb KB909986
