Article ID: 891874
Article Last Modified on 6/2/2006
APPLIES TO
- Microsoft Message Queuing 2.0, when used with:
- Microsoft Windows 2000 Server
Notice
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
An access violation may occur in the Microsoft Message Queuing 2.0 run time (Mqrt.dll) when the run time is loaded in a COM+ application on a Microsoft Windows 2000 Server-based computer. A message that is similar to the following is logged in the application event log:
Event Type: Error
Event Source: COM+
Event Category: SVC
Event ID: 4194
Date: <Date>
Time:
User: N/A
Computer: <ComputerName>
Description: The description for Event ID ( 4194 ) in Source ( COM+ ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:
Component Prog ID:
Server Application ID: {63A4AF4F-F47E-4660-9884-369387CBB71D}
Server Application Name: ServerApplicationName
The serious nature of this error has caused the process to terminate.
Exception: C0000005
Address: 0x77F88216
Call Stack: ,
ntdll!RtlpWaitForCriticalSection + 0x60
ntdll!NtCreateThread + 0xBE
MQRT!MQPathNameToFormatName + 0x39
MQOA + 0xD849 MQOA + 0xD7F7
ServerApplicationName + 0xD39C
OLEAUT32!DispCallFunc + 0x15D MSVBVM60!BASIC_CLASS_Invoke + 0x259 MSVBVM60!BASIC_CLASS_Invoke + 0x52 OLEAUT32!UserEXCEPINFO_free_local + 0x57D
+ 0x83D98780
CAUSE
This problem occurs because a thread can be assigned to multiple activities in COM+ applications. This behavior causes excessive Message Queuing API calls in a relatively short time. If the thread is reentered while previous activity is blocked, the Mqrt.dll run time stops responding.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Microsoft Message Queuing 2.0.
Restart requirement
You must restart your computer if the files that are being updated are running when you apply this software update.
Hotfix replacement information
This hotfix does not replace any other software updates.
The English version of this fix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 03-Feb-2005 13:18 5.0.0.792 291,088 Mq1repl.dll 22-Dec-2003 22:26 5.0.0.791 14,096 Mq1sync.exe 25-Oct-2004 03:40 5.0.0.798 77,680 Mqac.sys 03-Feb-2005 13:18 5.0.0.791 217,360 Mqads.dll 20-Sep-2003 19:23 5.0.0.761 25,360 Mqbkup.exe 03-Feb-2005 13:18 5.0.0.779 50,448 Mqclus.dll 03-Feb-2005 13:18 5.0.0.785 76,560 Mqdscli.dll 03-Feb-2005 13:18 5.0.0.773 42,256 Mqdssrv.dll 22-Dec-2003 22:26 5.0.0.791 98,064 Mqmig.exe 03-Feb-2005 13:18 5.0.0.791 266,512 Mqmigrat.dll 03-Feb-2005 13:18 5.0.0.793 222,480 Mqoa.dll 03-Feb-2005 13:18 5.0.0.784 10,000 Mqperf.dll 03-Feb-2005 13:18 5.0.0.798 438,544 Mqqm.dll 03-Feb-2005 13:18 5.0.0.799 102,672 Mqrt.dll 03-Feb-2005 13:18 5.0.0.776 70,928 Mqsec.dll 03-Feb-2005 13:18 5.0.0.783 400,656 Mqsnap.dll 03-Feb-2005 13:18 5.0.0.762 23,824 Mqupgrd.dll 03-Feb-2005 13:18 5.0.0.798 110,864 Mqutil.dll 03-Feb-2005 13:18 5.0.0.748 64,784 Msmq.cpl
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
WORKAROUND
To work around this problem, use one or both of the following methods.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
- Change the COM+ object behavior to use the
EmulateMTSBehaviourregistry subkey, and switch to the MTS model. The MTS behavior is one activity per single-threaded apartment (STA) thread. To change this behavior, follow these steps:
Note This method affects all COM+ applications that are running on the computer.- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\COM3\STAThreadPool - On the Edit menu, point to New, and then click DWORD .
- Type EmulateMTSBehavior, and then press ENTER.
- On the Edit menu, click Modify.
- Type 1, and then click OK.
Note If you enter a value other than zero for the EmulateMTSBehavior value, the thread pool emulates the MTS behavior of one activity for each thread and 100 maximum threads for each package. - Exit Registry Editor.
- Set the COM+ application to run while it is idle instead of closing. By default, the COM+ application closes after the application has been idle for three minutes or more. The application could stop responding when it restarts after closing. To enable the application to run while it is idle, follow these steps:
- Click Start, click Settings, click Control Panel, and then click Administrative Tools.
- Double-click Component Services.
- In the left pane under Console Root, expand Component Services, expand Computers, expand My Computer, expand COM+ Applications, right-click the COM+ application that you are working with, and then click Properties.
- In the Properties dialog box, click the Advanced tab,
- Under Server Process Shutdown, click to select the Leave running when idle check box, and then click OK.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: MSMQ
Keywords: kbbug kbfix kbqfe kbhotfixserver KB891874
