Article ID: 890056
Article Last Modified on 12/3/2007
APPLIES TO
- Microsoft Exchange Server 2003 Service Pack 1
- Microsoft Windows Small Business Server 2003 Standard Edition
- Microsoft Windows Small Business Server 2003 Premium Edition
SYMPTOMS
When you use the eseutil /k log file command on a folder where transaction logs reside in Microsoft Exchange Server 2003 Service Pack 1 (SP1), you receive the following error message:
For example, if you run the command on the Exchsrvr\Bin folder, you receive this error message. Additionally, the eseutil command stops, and you receive the following error message:
CAUSE
This problem occurs if you use the eseutil command on log files that were created before you upgraded to Exchange Server 2003 SP1.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
Because of file dependencies, this hotfix requires Exchange Server 2003 SP1. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You do not have to restart your computer after you install this hotfix. However, you must restart the following services after you install this hotfix:
- Microsoft Exchange MTA Stacks
- Microsoft Exchange Information Store
- Microsoft Exchange System Attendant
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 28-Dec-2004 02:50 6.5.7232.63 2,115,072 Ese.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about the eseutil /k command, click the following article numbers to view the articles in the Microsoft Knowledge Base:
823167 How to use the Eseutil utility to perform a checksum procedure on a streaming file
825088 How to use the Eseutil utility to detect file header damage in Exchange 2003
867626 New error correcting code is included in Exchange Server 2003 Service Pack 1
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages
Keywords: kbbug kbfix kbqfe kbexchange2003presp2fix kbexchstore kbhotfixserver KB890056
