Article ID: 889927
Article Last Modified on 9/7/2006
APPLIES TO
- Microsoft Money 2007 Deluxe
- Microsoft Money 2007 Home & Business
- Microsoft Money 2007 Premium
- Microsoft Money 2006 Deluxe
- Microsoft Money 2006 Premium
- Microsoft Money 2006 Small Business
- Microsoft Money 2006 Standard
- Microsoft Money 2005 Deluxe Edition
- Microsoft Money 2005 Premium Edition
- Microsoft Money 2005 Small Business Edition
- Microsoft Money 2005 Standard Edition
- Microsoft Money Essentials
SYMPTOMS
When you try to set up a Microsoft Money 2005 account or a Microsoft Money 2006 account to download data from online services, you may receive an error message that is similar to the following:
CAUSE
This issue may occur if you try to set up an account that already has an online association.
RESOLUTION
To resolve this issue, create a new account in your Microsoft Money data file, and then set that account up for download. Merge your new account with your old account.
To set up a new account, follow these steps:
- Start Money.
- Click Banking.
- Click Add a new account.
- Follow the instructions that appear in the on-screen wizard to create a new account with your current account information.
This will set up the new account for download with online services. Merge this downloaded account information with your old account.
To merge an account, follow these steps:
- On the Account List page, click Merge duplicate accounts.
- Click the old account in the list as the destination account for the merge.
- Click the new account in the list as the source account for the merge.
Note Read the on-screen information. Money will indicate that there may be duplicate transactions between certain dates. This is based on the information that has just been downloaded in the new account. If the dates of those transactions overlap with the dates of transactions that are currently in the Money file, make sure that you delete the duplicates as soon as the merge is complete.
- Click OK.
For more information about how to use the Merge Account tool and for information about duplicate accounts in Money, click the following article number to view the article in the Microsoft Knowledge Base:
889926 Duplicate accounts are created after you set up Money 2005 to download your online information
MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
904336 Use MSN Money error codes to troubleshoot problems with online accounts
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