Article ID: 889885
Article Last Modified on 11/15/2006
APPLIES TO
- Microsoft Office Excel 2007
- Microsoft Office Excel 2003
- Microsoft Excel 2002 Standard Edition
- Microsoft Office FrontPage 2003
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Office PowerPoint 2007
- Microsoft Office PowerPoint 2003
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Office Publisher 2007
- Microsoft Office Publisher 2003
- Microsoft Publisher 2002 Standard Edition
- Microsoft Office Word 2007
- Microsoft Office Word 2003
- Microsoft Word 2002 Standard Edition
SYMPTOMS
When you try to insert clip art in a document in a Microsoft Office program, the clip art is not inserted and you receive the following error message:
CAUSE
This issue may occur when the Ole32.dll file that is on the computer is not correctly registered. Additionally, this issue may occur if your installation of MicrosoftWindows is damaged
RESOLUTION
To resolve this issue, use one of the following methods.
Method 1: Register the Ole32.dll file
To register the Ole32.dll file, follow these steps:
- Click Start, click Run, type regsvr32 ole32.dll in the Open box, and then click OK.
- Click OK when you receive the following message:
Method 2: Perform an in-place upgrade (reinstallation) of Windows
For more information about how to perform an in-place upgrade (reinstallation) of Windows, click the following article numbers to view the articles in the Microsoft Knowledge Base:
315341 How to perform an in-place upgrade (reinstallation) of Windows XP
292175 How to perform an in-place upgrade of Windows 2000
Additional query words: officexp offxp office2003 off2003 of2007
Keywords: kbclip kberrmsg kbtshoot kbprb KB889885
