Article ID: 887820
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
SYMPTOMS
Consider the following scenario. You have more than 16 16-bit programs running on a Microsoft Windows XP-based or Microsoft Windows 2000-based computer. After you install the MS04-032 security update on the computer, the running instances of the 16-bit programs are not listed under the Ntvdm.exe process in Task Manager. If you use the VDMEnumTaskWOWEx function to enumerate more than 16 16-bit programs that run under a shared Ntvdm.exe process, the function returns 0 after the 17th program.
RESOLUTION
Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 64-bit versions
Date Time Version Size File name Platform ------------------------------------------------------------------------ 21-Oct-2004 06:37 5.1.2600.1604 153,600 Basesrv.dll IA-64 28-Sep-2004 13:44 5.1.2600.1596 649,216 Winlogon.exe IA-64 21-Oct-2004 06:37 5.1.2600.1604 23,040 Wvdmdbg.dll x86
Windows XP, 32-bit versions
Date Time Version Size File name ----------------------------------------------------------- 21-Oct-2004 19:07 5.1.2600.1604 47,104 Basesrv.dll 21-Oct-2004 19:07 5.1.2600.1596 398,848 Licdll.dll 21-Oct-2004 19:07 5.1.2600.1604 23,040 Vdmdbg.dll 29-Sep-2004 05:58 5.1.2600.1596 483,328 Winlogon.exe 21-Oct-2004 02:44 5.1.2600.2534 52,736 Basesrv.dll
Windows 2000 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Dec-2004 12:27 5.0.2195.6992 46,352 Basesrv.dll
21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe
17-Jun-2004 23:05 5.0.2195.6945 231,184 Gdi32.dll
17-Jun-2004 23:05 5.0.2195.6946 712,464 Kernel32.dll
24-Mar-2004 02:17 5.0.2195.6898 37,136 Mf3216.dll
24-Mar-2004 02:17 5.0.2195.6824 54,544 Mpr.dll
17-Jun-2004 23:05 5.0.2195.6928 335,120 Msgina.dll
24-Mar-2004 02:17 5.0.2195.6892 90,264 Rdpwd.sys
02-Dec-2004 14:27 5.0.2195.7004 6,272,512 Sp3res.dll
24-Mar-2004 02:17 5.0.2195.6897 403,216 User32.dll
05-Aug-2003 22:14 5.0.2195.6794 385,808 Userenv.dll
17-Dec-2004 12:27 5.0.2195.7009 29,456 Vdmdbg.dll
10-Aug-2004 03:51 5.0.2195.6966 1,632,624 Win32k.sys
24-Aug-2004 22:59 5.0.2195.6970 182,544 Winlogon.exe
17-Jun-2004 23:05 5.0.2195.6946 244,496 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about how to use VDMDBG functions on Windows NT, Windows 2000, and Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
182559 How to use VDMDBG functions on Windows NT, Windows 2000, and Windows XP
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
Keywords: kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbbug kbfix kbwin2000presp5fix KB887820
