Article ID: 885838
Article Last Modified on 6/5/2006
APPLIES TO
- Microsoft Internet Explorer 6.0, when used with:
- Microsoft Windows XP Embedded
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Standard Edition
- Microsoft Windows NT 4.0
- Microsoft Internet Explorer 6.0 Service Pack 1, when used with:
- Microsoft Windows XP Professional
- Microsoft Windows XP Embedded
- Microsoft Windows 2000 Standard Edition
- Microsoft Windows NT 4.0
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you use an automatic configuration script to set up allowed sites for the Trusted sites zone in Microsoft Internet Explorer 6 or in Microsoft Internet Explorer 6 Service Pack 1, the automatic configuration script overwrites and replaces all user-added sites.
RESOLUTION
To resolve this problem, obtain the appropriate service pack or hotfix that is described in this article. If you obtain the hotfix, after you apply it, you must also enable it by following the steps in the "Enable the hotfix" section.
Note In Internet Explorer 6 in Microsoft Windows XP Service Pack 2 (SP2), all user-added trusted sites are merged with the sites that are specified in an automatic configuration script. This hotfix provides the same functionality for Internet Explorer 6 and for Internet Explorer 6 Service Pack 1 (SP1) in Microsoft Windows XP, in Windows XP SP1, in Windows 2000, and in Windows NT 4.0.
Windows XP
Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
22-Jun-2004 09:42 6.0.2800.1449 31,744 Iecustom.dll
15-Sep-2004 16:06 16.0.2800.1473 299,008 Iedkcs32.dll
22-Jun-2004 05:08 5.5.31.0 7,168 Spmsg.dll
Windows 2000
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
22-Jun-2004 09:42 6.0.2800.1449 31,744 Iecustom.dll
15-Sep-2004 16:06 16.0.2800.1473 299,008 Iedkcs32.dll
22-Jun-2004 05:08 5.5.31.0 7,168 Spmsg.dll
Windows NT 4.0
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
15-Sep-2004 16:06 16.0.2800.1473 299,008 Iedkcs32.dll
Enable the hotfix
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
After you apply this hotfix, follow these steps to enable the functionality that is provided by this hotfix.
- Quit Internet Explorer.
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
- On the Edit menu, point to New, and then click Key.
- Type FEATURE_DO_NOT_DELETE_ZONES_INFO_DURING_BRAND_KB885838, and then press ENTER.
- With the new subkey you created in steps 4 and 5 selected, point to New on the Edit menu, and then click DWORD Value.
- Type an asterisk character (*), and then press ENTER.
Note An asterisk indicates that you want all programs to use this hotfix. If you want to enable the feature only for Internet Explorer, type iexplore.exe instead of an asterisk. - Right-click the asterisk character, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Windows XP
This problem was first corrected in Microsoft Windows XP Service Pack 2.
Additional query words: ie ie6 ie60 ie6.0 windowsxp winxp windows2000 win2000 windowsnt winnt winnt40 winnt4.0
Keywords: kbbug kbfix kbqfe kbwinxppresp3fix kbhotfixserver KB885838
